Privacy policy
What this website collects, why, and what you can do about it. Last updated 13 August 2026.
What this policy covers
This policy explains what personal information Boggs & Levin collects through this website, why we collect it, what we do with it, and how you can reach us about it. It is written to meet the Personal Information Protection and Electronic Documents Act (PIPEDA), which governs how personal information is handled in the course of commercial activity in Ontario.
Information you give us in the course of a retainer is also protected by solicitor-client privilege and by our professional obligations under the Rules of Professional Conduct. Those duties are stricter than this policy and are not limited by it.
What we collect
Only what is needed to call you back and to check for conflicts.
- What the form collects
Your name and telephone number, which are required; and your email address, the charge or area you select, and anything you type into the message box, which are not.
- What your browser sends
Ordinary web server records: the address of the page requested, the date and time, and the internet protocol address the request came from. These are generated by the hosting provider, not by us.
- Cookies
One cookie, and only if you answer the notice at the foot of the screen. It stores your choice so you are not asked again. It contains no personal information and is not used to track you.
This site runs no analytics, no advertising pixels and no third-party trackers.
- What we do not collect
We do not ask for, and you should not send through this website, your date of birth, your social insurance number, banking details, or documents relating to your matter.
Why we collect it
Under PIPEDA we may only use personal information for purposes a reasonable person would consider appropriate, and we must say what those purposes are.
- To answer you
So that a lawyer can call you back and tell you whether this is a matter the firm can take, and what it is likely to involve.
- To run a conflicts check
Before we can act we must check that acting for you would not conflict with a duty owed to an existing or former client. That check uses the names you give us.
- For our own records
To keep a record of enquiries received, which we are required to do in order to demonstrate that conflicts were checked.
Consent
You give consent by sending the form. Nothing is collected from you unless you choose to send it.
The contact form carries a statement of what you are agreeing to, immediately above the button that sends it. Sending the form is your consent to us using the information for the purposes set out above, and for no other purpose.
Consent to a cookie is separate, and is asked for in the notice at the foot of the screen. Declining it does not affect your use of this site.
Who else sees it
Nobody outside the firm, unless the law requires it.
Enquiries sent through this website are received by the firm and are seen by the lawyers and staff who need to see them in order to respond and to check for conflicts.
We do not sell, rent, trade or share personal information with anybody for marketing. We use no third-party marketing or analytics service on this site.
Our website is hosted by Cloudflare, Inc., which necessarily processes requests to the site. When you send the contact form, the message is passed by Cloudflare directly to our own email inbox and is not stored on the website. We use no form service, no marketing platform and no analytics company, so no other business receives what you write here. We disclose personal information beyond that only where we are required to by law, by court order, or by the Law Society of Ontario in the exercise of its regulatory functions.
Where a service provider stores information outside Canada, that information may be accessible to the courts and law enforcement of the country in which it is stored.
How long we keep it, and how it is protected
An enquiry that does not become a file is retained only as long as we need it to demonstrate that a conflicts check was carried out, and is then destroyed.
If you retain the firm, your information becomes part of the client file and is kept for the period the Rules of Professional Conduct and the Law Society of Ontario require for client files.
Information is held on access-controlled systems. The site is served over an encrypted connection. No system is perfectly secure, which is the reason the contact form asks you to keep your message brief and to leave the detail for the telephone.
Your rights
PIPEDA gives you the following rights, and we will honour them.
- Access
You may ask what personal information we hold about you and request a copy of it. We will respond within 30 days, as PIPEDA requires.
- Correction
If something we hold is wrong, tell us and we will correct it.
- Withdrawing consent
You may withdraw consent at any time, subject to legal and professional record-keeping obligations that may require us to retain a file for a period after a matter closes.
- Complaints
Write to us first, at privacy@criminaldefencelawyers.ca. If you are not satisfied, you may complain to the Office of the Privacy Commissioner of Canada.
Reaching us about privacy
- Privacy contact
- By telephone
- By post
Boggs & Levin
4040 Steeles Avenue West, Suite 35
Vaughan, Ontario
If this policy changes, the date at the top of this page changes with it. Material changes will be described here rather than made quietly.
Talk it through with a lawyer
The first conversation costs nothing and commits you to nothing. We will give you an honest read on where you stand, whether you retain us or not.
We are a private practice and our fees reflect the work involved. A serious matter is prepared over months, and we keep our numbers low so each file gets the hours it needs. We will tell you what your case is likely to cost on the first call, before you commit to anything. And if the honest answer is that duty counsel, Legal Aid or another firm would serve you better, we will tell you that instead.